Chargeback and retrieval requests can be complicated to understand. To give you a better idea of what the reason codes really mean, and some ways to avoid receiving retrieval requests we have provided a brief description of some of the most common reason codes.
Continue Reading Add comment May 22nd, 2008
We believe it is best to prevent chargebacks in the first place. Instruct your staff to follow the procedures listed on this page to help prevent losses due to chargebacks!
Continue Reading Add comment April 24th, 2008
Fishing happens when merchants accept cards that have been declined for an authorization amount. If the credit card is accepted for a lower amount, why not accept it? It seems harmless enough, right? WRONG!
Continue Reading Add comment May 22nd, 2007
Merchants like you have a greater responsibility than ever before to protect your customers. Here’s what you need to do to keep your customers and your business safe.
Continue Reading Add comment May 18th, 2007
What do you do when a customer hands you a credit card with ‘See ID’ written on the back instead of a signature? You might be surprised at the answer.
Continue Reading Add comment May 14th, 2007
Some merchants “require” a minimum purchase on credit card purchases. Do you know Visa and Mastercard’s stance on the issue?
Continue Reading Add comment May 9th, 2007
Is your business storing prohibited data? Merchants who use payment applications that are NOT supported by PABP are vulnerable to data theft.
Continue Reading Add comment May 1st, 2007
